Cookie Policy

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

All about cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help our business identify and track visitors, their usage of our website, and their website access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

Cookies are automatically placed on your computer or device when you access our website or take certain actions on our website.

Cookies are a kind of short-term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

Essential and non-essential cookies
Cookies can be classified as either ‘essential’ or ‘non-essential’.

— Essential cookies: these are cookies that are either:
● used solely to carry out or facilitate the transmission of communications over a network; or

— Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

We use the following types of non-essential cookies on our website:

● Functional cookies
These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies that serve non-essential purposes in addition to their essential purpose.
– strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
– Processing information about you contained in or obtained from the functional cookie

● Analytical (or performance) cookies
Analytical (or performance) cookies track and gather data about what a user does on a website.

These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:

We use Google Analytics cookies on our website. Go ogle Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).
● Targeting (or advertising) cookies
Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. We use the targeting cookies for the following purposes on our website

Session and persistent cookies
Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser. Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on our website
We use both session cookies and persistent cookies on our website.

How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on this website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies) and remember your choices (functionality cookies).

They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.
We may use the information we obtain from your use of our cookies for the following purposes:
• to recognise your computer when you visit our website,

• to retain clients’ email addresses and passwords when they login to our ‘Member’s Area,’

• to track you as you navigate our website,

• to improve the website’s usability i.e. our other (example: such as Live Chat) applications to answer questions you have in real-time,

• to analyse the use of our website – such as how many people visit us each day,

• in the administration of our website.

First and third party cookies
Cookies can be classified as ‘first party’ or ‘third party’.
– First party cookies: these are cookies placed on your device by our website domain.

– Third-party cookies: these are cookies placed on your device by third party website domains.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

We work with other company websites in maintaining and improving our website. We ensure that any company which works with us and collects personal data complies with strict GDPR data protection standards. If you have any more questions, please do contact us and we’ll be happy to help.

Google & Google Analytics Privacy Policy
We use Google Analytics to better understand how our customers navigate to and through our website, how long customers spend visiting our content items and how often they return to visit our website. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing and social media campaigns.

Google’s GDPR compliant Privacy Policy, which contains information on cookies, can be found here:

https://policies.google.com/privacy.

Other technologies – Facebook Pixel
We sometimes use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website.

Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles the information they collect about you and other individuals by accessing their privacy policy, which is available here:

https://www.facebook.com/about/privacy

How to opt-out of essential cookies
Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.

You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.

For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled ‘How to accept or reject cookies’

How to opt-out of essential cookies
Most browsers allow you to block all cookies, including essential cookies. Please note, however, that f you block all cookies, parts of our website and its functionality may not work or display properly.

Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
• In Internet Explorer 11 you can refuse all cookies by clicking “Tools”, “Internet Options”, select the “Privacy” tab and, locate “Advanced” under Settings and choose if you want to allow, block or be promoted for first and third-party cookies.

• In Microsoft Edge click on the three dots icon in the top right-hand corner and select “Settings”. Locate “View advanced settings”. In the “Cookies” section you will find a drop-down menu where you can select “Block only third-party cookies” or “Block all cookies”. You will then have to re-start Microsoft Edge.

• In Firefox you can block all cookies by clicking “Tools”, “Options”, and unchecking “Accept cookies from sites” in the “Privacy” box.

• In Google Chrome you can adjust your cookie permissions by clicking on the three dots icon in the top right-hand corner of your browser screen, selecting “Settings” from near the bottom of the drop-down list, then clicking on “Advanced” near the bottom. This should open options. In the “Privacy” section, click “Content Settings” and disable cookies by selecting “Block site from setting any data”. Click “Done” to save your preferences.

• On Safari on Apple OS X click on the Safari menu, then “Preferences” then “Privacy”. Under “Accept Cookies” unselect the “Always allow” option.

• For Opera choose “Settings”, “Quick Preferences” and uncheck “Enable Cookies”. Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on our website (log on, access content, use search functions).

Deleting cookies
You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.
How can you delete cookies already stored on your computer:
• In Internet Explorer, 11 clicks on “Tools”, point to “Safety” and then select the “Delete browsing history”. Click on the “Cookies and website data” checkbox and then choose “Delete”.

• In Microsoft Edge click on the three dots icon in the top right-hand corner and select “Settings”. Under “Clear browsing data” select “Choose what to clear” and select the checkbox next to “Cookies and saved website data” then click on “Clear”. If you wish you can turn the “Always clear this when I close the browser” setting to “On”.

• To delete cookies from a particular website in Firefox, click on the three lines icon and choose “Options”. In the “Privacy & Security” panel go to the “History” section and in the drop menu next to “Firefox will” choose “Use custom settings for history”. A cookies window will appear when you click “Show Cookies”. In the Search, field type the name of the site whose cookies you want to remove. Select the cookies you wish to remove and click “Remove Selected”. Click “Close” to close the Cookies window and the “about: preferences” page.
– To delete all cookies, open the cookies window as above and click “Remove All Cookies”.

• In Google Chrome click on the three dots icon in the top right-hand corner, select “Settings” and find “Advanced” near the bottom. Under “Privacy and security” click on “Content settings”. Click on “Cookies” and Under “All cookies and site data” select “Remove All”. Confirm by clicking on “Clear all”.

• On Safari on Apple OS X click on the Safari menu, then select “Preferences” from the drop-down. Go to the “Privacy” tab. Click the “Remove All Website Data” button to remove all stored website data and click “Remove Now” to confirm. To remove stored data by individual site, click on the “Details” button and select the sites with the stored data you wish to remove. Click “Remove” and then “Done”.

• For Opera selecting “Settings”, “Preferences”, “Advanced” and then “Cookies” and checking the “Delete new cookies when exiting Opera” and closing Opera when you have finished browsing will ensure the cookie information is kept in the browser.

Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies are included when you do so.

If you require further information about cookies in general, please visit:

www.allaboutcookies.org